1.Who We Are
NGHỆ - The Local Studio (Cong ty TNHH Nhiep Anh Nghe / Nghe Photography Company Limited) is a photobooth studio located at 57 Bis Lê Thị Riêng, Phường Phạm Ngũ Lão, District 1, Ho Chi Minh City, Vietnam. Tax ID: 0319205280.
We operate a queue management system at nghe.the-local-studio.com that allows customers to book photo sessions and track their waiting time in real time.
If you have any questions about this policy, contact us at [email protected].
2.Information We Collect
When you use our queue management system, we collect the following information:
- Full name — to identify your booking in the queue
- Phone number — to contact you when your session is ready
- Session details — which photo room you selected and your queue position
- Visit timestamp — the date and time of your session
We do not collect payment information, national ID numbers, or any sensitive personal data. We do not use cookies for tracking on the queue system.
3.How We Use Your Information
Your personal data is collected for membership and service management purposes and is used solely for the following:
- Managing your place in the queue and notifying you when your session is ready
- Generating weekly and monthly operational reports for internal business use
- Improving our studio operations and customer experience
4.Data Retention
Queue session data is retained for a maximum of 90 days for operational reporting purposes, after which it is permanently deleted. We do not maintain long-term databases of customer personal information.
5.Third-Party Services & Systems
We use the following third-party infrastructure and applications to manage customer data:
- Amazon Web Services (AWS SES / S3 / CloudFront) — for sending automated operational reports, data hosting, and content delivery
We do not sell, lease, or rent your personal data to third parties for commercial advertising or marketing purposes.
6.Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request deletion of your data from our systems
- Opt out of any future data collection
To exercise any of these rights, contact us at [email protected]. We will respond within 7 business days.
7.Data Security
We take reasonable steps to protect your personal information against unauthorized access, loss, or misuse. Our systems are hosted on secure cloud infrastructure. Access to customer data is limited to studio owners and authorized technical staff only.
8.Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.
9.Contact Us
- Email: [email protected]
- Address: 57 Bis Lê Thị Riêng, Phường Phạm Ngũ Lão, Q.1, TP.HCM
- Instagram: @nghe.thelocalstudio